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Heartbleed Bug - We've got you covered

Heartbleed Bug - We've got you covered

You may have heard in the news about the Heartbleed computer bug, which potentially gives hackers a way into your private information stored on sites using the OpenSSL system.

Thanks to prompt action by our server teams in Canada, the USA and the UK, your data is safe and secure with Akira Studio hosting. You do not need to change your passwords to access your webmail, your email, your blog or your website CMS (back-end).

In other words, you don't need to worry about your Akira Studio details and data. They are secure from Heartbleed attacks.

However, other companies and websites have not been so prompt, and so you might need to change your password on other websites, including shopping sites, social media, forums, and any site where you log in using a password.

BUT, don't rush to your computer and change them all now. Changing your password only helps if the website has already applied a fix for Heartbleed (known as a patch.)

This is a list of the major social media sites that you need to change passwords for (or not).


If a website asks you to change your password when you log in, do so. It usually means they've recently patched their site.

You can download an extension for your Chrome or Firefox browser that will alert you if a site has been patched or not.

• If it has not been patched, exit asap.

• If it has been changed, change your password.

Try and use different passwords for different sites. That way, if one account is hacked, the thieves only have one of your passwords, not the one you use for everything.

If you have trouble remembering all those passwords, here's a tip. Write them down on a piece of paper. Yes, really. It's far more likely someone will be able to hack into your PC and find passwords stored there, than breaking into your house, working out you haven't stored passwords on your PC, then trying to find a sheet of paper that’s potentially tucked inside a cookery book, in your linen cupboard, or under the dog's bed!

If you have any questions about Heartbleed or any other security issue you are concerned about, send us an email. We're here to help.

Best wishes,

Tony, Andrew and the Akira server teams.

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